Hopefully you already have a folder of recovery materials on a computer available to your clients. Market those materials with a flat-screen display in your lobby. It would be better to make it a silent show, because otherwise you reception staff will have to suffewr endless repetitions.
You will need Powerpoint or Open Offices version of the that software.
Since the slideshow will repeat, make it long. Include a lot of pleasant pictures next to the text. You can embed videos and convert PDFs to your new media.